016546044Box Office 01635 46044

Privacy Policy

1. Privacy commitment

The watermill theatre.org.uk website is owned and operated by The Watermill Theatre. We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically.

2. Personal Information

2.1 The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details ("Personal Information") will only be retained by us if you provide this information when subscribing to one of our e-mail lists, when purchasing tickets or when making a restaurant booking. Personal Information will be held on our system and used for the processing of bookings and for mailing list subscriptions. In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction. The Personal Information you supply when you join our e-mail list will be used by The Watermill Theatre to keep you up-to-date with events and activities produced by The Watermill Theatre. When purchasing tickets you are given the opportunity to opt in to receiving news and information from The Watermill Theatre and other arts organisations. When joining our e-mail list you are given the opportunity to opt out of receiving information by email from us or from other arts organisations. The Watermill Theatre will only pass on your Personal Information if the relevant box has been ticked. In these instances, we supply your Personal Information for one-off use by the other arts organisation. You can ask us to amend these preferences by e-mailing marketing@watermill.org.uk.

2.2 If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing marketing@watermill.org.uk.

3. Log files

3.1 Every time someone visits our web site a log file is generated on our computer.

3.2 The log file records the time and date of your visit, the files that were requested, your IP (Internet Protocol) address, the referrer URL (if provided) and the browser version. We collect this information to help us diagnose problems and administer our systems and to audit the geographical make-up of users and how they have arrived at our site; that is, from what other sites have visitors arrived - this information being obtained from the referrer URL.

3.3 We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.

4. Use and disclosure of Personal Information

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so. Similarly, we will disclose your Personal Information as part of a transaction whereby our company or business assets are transferred to a third party or if we are compelled to do so by law.

5. How we protect information

5.1 We take every precaution to protect your information. To this end all Personal Information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers we may appoint from time to time and who need the information to perform a specific job are granted access to personally identifiable information.

5.2 Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

6. Users Under 18

If you are under 18, please ensure that you obtain your parent/guardian's consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.